20 years of innovation
powering the future with Gen AI

We've brought our experience in creating software solutions for business to Gen AI for real-world value.

20
Years in Business
22
Experts
150+
Projects delivered
200+
Integrations

The story behind Caitlyn

For over two decades, Custom D has built a reputation for award-winning software solutions. Our passion for innovation led us to Generative AI, but we quickly recognised a gap: many AI implementations struggled to deliver real-world value.

Businesses couldn't see a return because solutions lacked customisation, leading to untrustworthy outputs.

This is why Caitlyn was born – a customisable platform that bridges the gap between cutting-edge AI and practical business needs.

Caitlyn Team

Our core team is a tight-knit crew of AI and business enthusiasts.

Julie Ryan

Julie Ryan

CEO

Josh Smith

Josh Smith

Lead Consultant

Sam Sehnert

Sam Sehnert

CTO

Robert Sinton

Robert Sinton

Product Manager

Craig Saunders

Craig Saunders

Head of Strategy

Tim Ackroyd

Tim Ackroyd

Engineer

Phil Taylor

Phil Taylor

Engineer

Sid Sankar

Sid Sankar

DevOps Engineer

Ravindu Thaveesha

Ravindu Thaveesha

Engineer

Matthew Rhodes

Matthew Rhodes

Marketing

Helen Ackroyd

Helen Ackroyd

Marketing

Local Offices

2 locations across Australia and New Zealand

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Sydney

Level 2/11 York St
Sydney, NSW 2000

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Christchurch

G02/36A Welles Street
Christchurch 8011

Our partners